All accounts come with 10 users included at no extra charge.
Additional users are charged using a graduated pricing model, where each block of users is charged at its respective tier rate:
| User Range |
Price per User, per month |
| 0–10 |
FREE |
| 11–20 |
$5 |
| 21–30 |
$4 |
| 31–40 |
$3 |
| 41–50 |
$2 |
| 51+ |
$1 |
Examples:
If you have 10 users, you do not pay anything extra.
If you have 15 users, you would pay for 5 additional users at $5 each, totalling $25/month.
If you have 45 users, the cost is calculated as:
- Users 11–20: 10 × $5 = $50
- Users 21–30: 10 × $4 = $40
- Users 31–40: 10 × $3 = $30
- Users 41–45: 5 × $2 = $10
Total = $130/month
Users can be added or removed at any time, and the billing will adjust accordingly. A user is only counted if they are ticked to 'allow login'. You can have agent profiles without logins and will not be charged for those users.